When i worked at chegg it was our number one support question and every year we changed t. Rentbuy books on chegg save up to 90% on textbooks. Overview chegg is the leading studentfirst interconnected learning platform, which is ondemand, adaptive, personalized, and backed up by a network of human help. If you purchased an etextbook, you have 14 days to make a return. If the item is in the same condition as when you received it, youll receive a full refund. This may occur, for example, if you return a book that has been damaged beyond repair and you are charged for a replacement book, or if you return the wrong book, or if you send the wrong book under chegg s buyback program or send a book under the buyback program outside of the programs time limits. You have 21 days from your order date to make a return.
See rental terms and conditions for more on initial return window and refund policy. Digital books must be returned within 14 days to receive a refund. Items purchased at an amazon physical store can be returned within 30 days for a full refund, subject to our other return guidelines listed below. If you have other problems or questions and you cant find the solution here, please let us know. There are no steps you need to take to return an etextbook. Chegg will provide a full refund, minus the cost of shipping. How does deal with students who dont send back steal. Here are just a few examples of the types of questions we were being asked or problems reported by users like you. Chegg books are often 90% off the regular retail prices of new textbooks and come with a 21day hasslefree return policy and a 4week free trial of chegg study. The book also has to be returned in the same condition that it was received in. Chegg is the leading studentfirst interconnected learning platform, which is ondemand, adaptive, personalized, and backed up by a network of human help. To return a rental within the initial rental refund period, go to manage your rentals. I got an email saying the return was complete, but they havent credited my credit card yet, and nobody answers the customer service line when i call. When you rent textbooks from chegg, can you can save yourself money versus buying the books.
I spent 2 days finding my books and comparing prices. On october 30th, 2017, gethumandirtbik2 reported to gethuman that they were having an issue with chegg and needed to get in touch. It is the smarter way to student and it is transforming the way millions of students learn by reconnecting the link between learning and earning through tools and services that support. To return a textbook and get a refund, you have to return the books within 30 days of the original order date. You have 14 calendar days to return an item from the date you purchased it. New books must be returned in new condition to receive a refund. When you rent your book, you will be given a due date for returning the book. We are writing new step by step guides every day for problems like this.
Chegg study pack managing my subscription chegg writing textbooks ordering returns sell books etextbooks. How do i enter an equation or math expression into the math solver. If you change your mind about your order, you need to act fast and issue the cancellation within 30 minutes of. Just so you know the shipping information should have come in the box from which you received from cheggs. For now, the due date for your chegg textbook rentals remains unchanged. Then just take it to your local ups store before or on your return due date. Apply the return shipping label and take the shipment to the carrier listed on your return label. Rent remote sensing 4th edition by sabins ebook 9781478645054 and save up to 80% on online textbooks at chegg. If you cancel within 14 days of placing your order, you will get your money back. Blurb ebooks including pdf books are not subject to the above cancellation policy or the return policy for printed books. If you are not satisfied with the book you receive, you can return it for a refund within 30 days for semesterlong rentals or 15 days for monthly 30, 60 or 90 day rentals. From there return the book for a refund and you can order your new one. The issue was classified by gethumandirtbik2 at the time as a complaint problem, and was later reported to be fixed on november 10th, 2017. This means that account holders can return a book within 21 days for any reason.
This semester, save even more on books and classroom help with the chegg coupon codes below. The first fee will be charged after your due date has passed if you havent returned your books. You may print your return shipping label by logging into your account. The chegg satisfaction guarantee allows the student to return the book within 21 days for a full refund if they are dissatisfied with the product or find that it is not needed. To qualify for your refund, your return package must be postmarked by ups within 21 days of your ordered on date. For a full refund, you can cancel your etextbook order within 14 days from the day you placed your order. It is the smarter way to student and it is transforming the way millions of students learn by reconnecting the link between learning and earning through tools and services that. To return your rented book s you will need to print your prepaid shipping label, place all of the books you wish to return in a box, slap the return label on the box, and drop off the box at ups before your due date. To return your rented books you will need to print your prepaid shipping label, place all of the books you wish to return in a box, slap the return label on the box, and drop off the box at ups before your due date. They should have a policy in place and they should be tuning it based on recidivism. A simple 2 step guide for solving this common chegg problem quickly and effectively by gethuman you should be good. You agree that you are responsible for remembering the rental return date and returning the rental to us within the time frame specified. Your etextbook access will automatically expire at the date and time indicated under the my.
Of course, tape the ups label securely to the box when you ship your books back. How can i return a book to chegg on the last eligible day. You have not viewed or printed, in total, more than twenty percent 20% of the vitalsource etextbook. Blurb does not provide the ability for users to cancel orders or obtain refunds for, or to receive replacements of, ebooks including pdf books. Gift cards are not returnable except as required by law. Chegg uses cookies to enhance your experience, provide personalized ads, and to help us better understand how you use our website and services. Textbook rental prices from chegg can save student up to 90% off. Chegg may change this policy at any time, and the change will take effect immediately for any book rented on or after the date of the change, so please check the websites regularly for the most recent return terms. Chegg makes returning your books incredibly simple, plus it covers the shipping costs so you dont pay an extra dime. After thousands of chegg customers came to gethuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Huge savings with top unique chegg coupons apr 2020. At the end of the semester you can keep your book for a small fee, send it back using the prepaid shipping label and you can highlight in the books as you are using them.
Rent or buy textbooks online at and save hundreds of dollars. Chegg did your professor change your book on you last. Grocery items and alcohol are not returnable to amazon but may be refunded or replaced. If youre dissatisfied with a digital book that you have rented or purchased from chegg, you can return it for a full refund. Chegg s philanthropic efforts, in association with american forests, have resulted in the planting of more than 1. What should i do if i no longer want my chegg textbook. When a book isnt returned by the extended due date, we charge you for the full purchase price of your book minus. If you are dissatisfied with the quality of your rental, chegg.
There are a few important things to keep in mind when returning an ebook you purchased from the vitalsource store. Request a meeting we invite institutional investors to meet with our management team. If youre not satisfied in any way with the physical book you received, just return the book in the same condition within 21 days using our box and prepaid ups shipping label. And if you spot any issues with our how do i get an extension for my books. Books and other items should be packaged appropriately to keep them from being damaged during shipping.
Return instructions place all of your books and the packing slip in the box 1. For a full refund, you can return a textbook within 21 days from the day you placed your order. Rent textbooks and get 7day free etextbook access while your book ship. Just watch the video, throw those books into a box. If you were charged the purchase price but still want to return the book, you must return the book within 7 days of being charged for a refund of the purchase fee. Are there any other book renting sites that are cheaper than chegg. We have a 21 day any reason guarantee policy so send that unwanted book back to us within 21 days of placing your order for a refund. To avoid additional charges, your return shipments must be scanned and actively en route within the ups package tracking system by the rental return date. If youre dissatisfied with a digital book that you have rented or purchased from chegg, you can return it for a full refund within 14 days.
The most common issues with chegg are around customer service. How do i go about returning unwanted items to chegg. By renting through, you are agreeing to return your rental item on or before the due date specified on the on the manage your rentals page in your account. Each digital book can only be returned once for a refund. The refund policy for digital books is slightly different from physical books.
The due date for each item you rent as well as the option to extend or purchase your rental are available on the manage your rentals page in your account. The digital return policy similarly allows the student to return the digital media for a full refund within 14 days if the class is cancelled or the item is no longer needed. You will need to send it back and request the right one, you can call chegg here. Chegg book rental return policy satisfaction guarantee. If you choose not to ship with ups, you are responsible for shipping costs. There are two fees youll be charged if you return your books late. By continuing to browse the website, you indicate your agreement. Should you need a book past the posted rental term, simply contact chegg before the due date for a free extension. Your book is returned as of the date that you drop off your book, properly packaged and labeled, with ups for delivery to chegg. When returning a book early using the prepaid label, the return shipping costs are covered by chegg.
A simple 2 step guide for solving this common chegg problem quickly and effectively by gethuman. Under the books you should be able to click return. If you sign into your account you will be able to look at the books you are currently renting. To return the books you purchased with a chegg promo code, all you have to do is repackage your books in any shipping box and attach the shipping label. A simple guide for solving this common chegg problem quickly and effectively by gethuman there are two fees that you will be charged if you return your books late. They also offer a selection of etextbooks, which can be rented to save you time and money. You go to the site and print a return label free shipping back.
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